Improving Results, Enhancing Your Reputation

Optimised Data

My.Research’s data administration tools handle 100s of data files from our customers every week, each one individually configured to maximise data collection, analysis and feedback management. Key benefits include:

Feedback Management

Immediately following data collection from your customers, the optional workflows within My.Research for feedback management are initiated to enable you to respond to customer opinions. Key benefits of these include:

Improvement Analysis

Real-time data collection enables instantaneous trend analysis within the My.Research portal. Key benefits of these include:

Transparent Performance

With a range of staff and stakeholders involved in understanding, responding to or observing your customer feedback performance, My.Research can be configured to provide transparency of results. Key benefits of these include: