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Multi-channel insight

One place for all your customer feedback

My.Research is an online analytical tool, using multi-channel surveys, that provides granular reporting and email alerts to verify performance and aide decision-making unlike other generic industry software, business intelligence or market research solutions.

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Insights and expertise in real-time

It doesn’t start and end at a log-in, our Research and IT Teams’ works with you to implement My.Research. We’ll design questionnaires, arrange data transfers and multi-channel fieldwork. This leaves you to analyse results and respond to the feedback management systems we configure for you to improve customer feedback.

The secure cloud at your service

Every part of My.Research sits in the cloud ensuring full integration and more importantly enables you to access services from any location, at any time and in any configuration you require. We’ll ensure the fieldwork, whether its interviews, SMS, online surveys or postal questionnaire results are securely and accurately transferred into My.Research.

Benefits

  • Improved business performance by responding to research real-time alerts
  • Track and respond to research results using bespoke analytical tools
  • Higher response rates following data optimisation
  • Integrated independent fieldwork
  • Multi-channel offered to match customer preferences

Clients using My.Research

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