Our telephone and online research is delivered in Real time to you and is optimised to achieve high Response rates from your customers, employees and stakeholders. The research Results are online instantaneously. What ever the research method, we strive to collect Representative views and our analytical approach is focused on delivering impartial Reputational and Relevant insights. As your trusted and established partner, we gear our expertise towards helping you achieve a Return on investment in your strategic decision-making and our technology enables you to take practical steps to Recover services that have not delivered customer satisfaction.
Receiving data in real-time is very effective. It refers to the publishing and gathering of information and data as it occurs, in ‘real-time’. Yet...Continue Reading
Microsoft Future Decoded Tech Day is an event, run by Microsoft and aimed at challenging people to ‘think and work differently’, giving you you ...Continue Reading
Jane Chipp, Voluntas Insight Director who is responsible for customer insight and customer feedback services has written a blog on how the Care Quali...Continue Reading