Login
Voluntas Social Housing Research

Multi-Channel Customer InsightMulti-Channel Customer Insight

Whatever the question, we’ll help you find theWhatever the question, we’ll help you find the

answer with timely and research.answer with timely and research.

Our Clients

Voluntas - Who are we?

We provide Solutions beginning with the letter “R”

Our telephone and online research is delivered in Real time to you and is optimised to achieve high Response rates from your customers, employees and stakeholders. The research Results are online instantaneously. What ever the research method, we strive to collect Representative views and our analytical approach is focused on delivering impartial Reputational and Relevant insights. As your trusted and established partner, we gear our expertise towards helping you achieve a Return on investment in your strategic decision-making and our technology enables you to take practical steps to Recover services that have not delivered customer satisfaction.

My.Research – Enterprise Feedback Platform

Voluntas My.Research Solution

Latest Blog Posts

Real-Time Update – Social Housing – Sa...

A strong start to the month for in-house and external contractors with high results in the first 10 days of the month....

Continue Reading

Social Housing – Satisfaction with quality o...

In-house and external contractors across the UK. Independent telephone satisfaction interviews. Randomly selected. Real-time. Daily....

Continue Reading

A Striking Start to 2015...

2015 is proving to be a great year for Voluntas. Since the beginning of 2015 seven additional housing associations have commissioned us to conduct soc...

Continue Reading

The Importance of Internal Benchmarking...

Voluntas are delighted that RCT Homes have joined their growing list of customers. RCT Homes are a community mutual housing organisation – a uni...

Continue Reading